Location: UK: Birmingham

Opportunity: Supported Hiring into permanent role

Start Date: ASAP

Closing date for applications: 18 December 2023

*Applications have now closed*

Are you ready to restart your career and Connect for Good? Return to work with BT and help them build the future

BT is partnering with Women Returners to offer a supported hiring role in their Networks team. They are looking for a Service Provision Professional and welcome returner candidates to apply for this role.

A successful returner candidate, who has had a career break of 18 months or more, will receive coaching support through the transition period from Women Returners. Your career break may have been for childcare, eldercare, relocation or other reasons. You may have been working on a small-scale basis to fit around other commitments or not done any paid work for a number of years.

Opportunities Available

BT is committed to the development of all its people – for them it is will over skill – if you have a passion for the field but only some of the skills below, they would still love to hear from you. BT is committed to flexible working and making a role work for the best individual.

Why this role matters

Service Provision is at the core of the BT network, working across the whole of the BT estate to deliver services and capability for customers, National Critical Infrastructure and specialist business areas. As a key revenue stream for BT, Service Provision Professionals are at the centre of making this happen.

You’ll be working with key partners and engineering service colleagues to provide and amend services, additionally working to remove redundant parts of the network, streamlining to ensure BT stay at the forefront of technological services.

You’ll work on key projects for National Critical Infrastructure, providing the network which keeps the nation safe and protected. Their commitments with Ofcom means they have to be sensitive with the information they share and who they share it with, you’ll work with integrity and mindfulness to ensure they remain compliant.

This is an extremely varied role which will allow you to work on several areas of the network, developing skills and capabilities to support your personal growth and the BT Network Goals.

Mandatory Experience
•    Demonstrable experience of IP & Data network planning or delivery
•    Demonstrable experience in Nokia Service Router or Router Technologies
•    Strong Interpersonal and Leadership Skills
•    Solve complex problems at scale
•    Agile approach to solving problems
•    Effective communication skills
•    Project Management qualification or demonstrable experience
•    Adaptability to deliver various work streams

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, they take pride in everything they do – and in the people who work there. They’re now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And they’re on a mission. Guided by their core values of Personal, Simple and Brilliant their goal is to help customers, communities and businesses overcome barriers and release their potential. So, if you’re interested in the power of potential, why not join them today and release yours?

BT’s mission is to break down the barriers of today to release the potential of tomorrow. Join them today and release yours. There are two things that they want to share with anyone considering joining them.

Firstly, they’ve got big ambitions for their colleagues and the future of the organisation. These include their vision that inclusion and accessibility drive every conversation they have and every decision they make. They want their workforce to fully represent the communities and customers they serve, because a diverse business is a better business. They value every colleague, their diversity and the contribution that they make. When they say you’re welcome at BT, they really mean it.

Secondly, the one thing the pandemic has taught them is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, they are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

You can read more here about what it’s like to work at BT

How to Apply

It’s easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don’t worry if you need to make changes – you’ll have the opportunity to review and edit your work on the final page.

Find out more about the role and apply using the link below:

Service Provision Professional

 ** IMPORTANT: In order to flag that you are a returner to the BT recruitment team, when you’re asked in the application process for ‘Source’ choose ‘Selected don’t apply to me’, then ‘Other’, then type ‘Women Returners’ **

Apply ASAP as applications are being reviewed on a rolling basis. Closing date is 18 December 2023.

For any questions, complete this form, including details of the role you’re interested in and that you are a career returner: Careers enquiries – Contact BT | BT Plc