Location: UK: Belfast 

Opportunity: Supported Hiring into permanent role

Start Date: ASAP

Apply by: 5 March 2024 

*Applications have now closed*

Restart your career with BT

BT is partnering with Career Returners (previously Women Returners) to offer supported hiring in their Digital SRE & QA Department. They are looking for a Senior Engineering Manager; QA Tools and Automation to apply for this role.

A successful returner candidate, who has had a career break of 18 months or more, will receive coaching support through the transition period from Career Returners. Your career break may have been for childcare, eldercare, relocation or other reasons. You may have been working on a small-scale basis to fit around other commitments or not done any paid work for a number of years.

Opportunities Available

BT is committed to the development of all its people – for them it is will over skill – if you have a passion for the field but only some of the skills below, they would still love to hear from you. BT is committed to flexible working and making a role work for the best individual.

The QA Tools & Automation Lead is a hands on engineering role. You will drive and execute the most complex workstreams to deliver the engineering strategy and roadmap that supports BT’s commercial strategy through cross functional business partnering and the participation of a team that pursues innovation as well as engineering excellence.

Working in this role you will play a critical part in the operation of the BT Business SRE & QA function. In the Business Quality Assurance team, we advocate for Quality across all the phases. As a Senior Software Engineer for the Business unit, the responsibility includes  formulating and building our test automation strategy, identification of correct tools for performing testing, drives automation across the phases of QA, tracks the QA.

Working as part of a team of highly skilled specialists, you will play a vital role in creating capabilities that enable the QA function to deliver its commitments across Business Unit within the stipulated timeline. You will work closely with the Requirement leads/Business stakeholders, Solution Design, Engineering, Delivery & Inlife and SRE teams to ensure we deliver the requirements into production with Quality as per agreed milestone.

This position is a hybrid role at BT Belfast (3 days a week in the office).

What you’ll be doing

  • Test Automation Strategy: Develop and implement a comprehensive test automation strategy in collaboration with the QA and development teams
  • Automation Frameworks: Design, develop and maintain scalable, maintainable, and reusable automation frameworks for web, mobile, and desktop applications
  • Test Planning: Collaborate with project managers and QA leads to create test plans and define automated testing scope
  • Test Script Development: Lead the development of automated test scripts using industry-standard automation tools and programming languages (e.g., Selenium, Appium, Java, Python).Test Data Management: Manage test data and ensure its availability for automated testing scenarios
  • Continuous Integration/Continuous Deployment (CI/CD): Integrate automated tests into CI/CD pipelines to provide fast feedback to developers
  • Test Execution: Execute automated test suites and analyse results to identify issues and trends
  • Reporting: Create and maintain test automation reports and dashboards for tracking test coverage, pass/fail rates, and defect trends
  • Mentorship: Mentor and guide junior members of the automation team, providing training and support as needed
  • Stay Current: Stay up-to-date with industry trends and best practices in test automation and incorporate them into the testing process
  • Documentation: Maintain detailed documentation of test automation processes, including test plans, test cases, and automation scripts
  • Collaboration: Collaborate with cross-functional teams to prioritize testing efforts, resolve issues, and ensure alignment with project goals
  • Drive Shift Left Automation: work across dev teams to enable reuse of automation framework and scripts with engineering teams
  • Defining, owning, continuously evolving and implementing the business unit test strategy, leading and setting the direction to keep testing at the cutting edge of new thinking and industry best practice
  • Applies technical expertise to provide direction and make commercial decisions focused on wider converged technology lifecycle, setting roadmaps and defining and driving towards a desired future state
  • Sets working standards on processes to improve and drive standardisation and repeatability of technology solutions
  • Deals with exceptions and requests for assistance with risk mitigation / issue resolution as flagged to them by their team
  • Analyses and then plans to test for major/complex functional or non-functional test projects. Allocates resources and manages these plans

Skills required

  • Proficiency in modern programming languages, frameworks and tools
  • Proficiency in areas such as cloud computing, microservices architecture and containerization
  • Stakeholder Management: Owns relationships at an operational level with CFU stakeholders and technical escalation points & be able to articulate complex problems to a senior manager/director audience
  • Business Improvement: Experienced in driving performance and process improvements using data analysis and structured problem-solving techniques to address the root cause of failures
  • Continuous Improvement: Skills in using business improvement processes to continually improve processes, anticipate risks and blockers
  • Time Management: Strong time management skills in management of own processes and a wider matrix managed team

Essential experience required

  • Bachelor’s degree in computer science, software engineering, or a related field (master’s preferred)
  • proven experience in test automation, including test framework design and development
  • strong proficiency in programming languages such as java, python
  • in-depth knowledge of test automation tools and frameworks (e.g., selenium, appium, junit, testng)
  • experience with version control systems (e.g., git) and ci/cd pipelines
  • excellent problem-solving and debugging skills
  • strong communication and leadership abilities
  • ability to work collaboratively in an agile/scrum development environment
  • familiarity with software testing methodologies and best practices


  • Non-functional test experience
  • Knowledge on DevOps/CI-CD pipeline
  • Certifications in test automation or software testing (i.e ISTQB, Certified Selenium tester)


  • Competitive salary
  • 25 days annual leave (plus bank holidays)
  • 15% on target bonus
  • Company car cash allowance
  • Life Assurance
  • Pension scheme
  • Private Medical cover
  • Direct share scheme
  • 50% off EE mobile pay monthly or SIM only plans
  • Exclusive colleague discounts on our latest and greatest BT broadband packages
  • BT TV with TNT Sports and NOW Entertainment
  • 50% discount for friends and family on EE SIM Only plans & airtime element off a Flex Pay plan

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, they take pride in everything they do – and in the people who work there. They’re now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And they’re on a mission. Guided by their core values of Personal, Simple and Brilliant their goal is to help customers, communities and businesses overcome barriers and release their potential. So, if you’re interested in the power of potential, why not join them today and release yours?

BT’s mission is to break down the barriers of today to release the potential of tomorrow. Join them today and release yours. There are two things that they want to share with anyone considering joining them.

Firstly, they’ve got big ambitions for their colleagues and the future of the organisation. These include their vision that inclusion and accessibility drive every conversation they have and every decision they make. They want their workforce to fully represent the communities and customers they serve, because a diverse business is a better business. They value every colleague, their diversity and the contribution that they make. When they say you’re welcome at BT, they really mean it.

Secondly, the one thing the pandemic has taught them is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, they are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

You can read more here about what it’s like to work at BT

How to Apply

It’s easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don’t worry if you need to make changes – you’ll have the opportunity to review and edit your work on the final page.

Find out more about the role and apply using the link below:

SRE Engineering Manager: QA Tools and Automation

 ** IMPORTANT: In order to flag that you are a returner to the BT recruitment team, when you’re asked in the application process for ‘Source’ choose ‘Selected don’t apply to me’, then ‘Other’, then type ‘Career Returners’ **

Apply ASAP as applications are being reviewed on a rolling basis. Closing date is 5 March 2024.

For any questions, complete this form, including details of the role you’re interested in and that you are a career returner: Careers enquiries – Contact BT | BT Plc