Location: UK: London, Birmingham, Manchester, Leeds, Bristol

Opportunity: Supported Hiring into permanent role

Start Date: ASAP

Apply by: 15 February 2024 

*Applications have now closed*

Restart your career with BT

BT is partnering with Career Returners (previously Women Returners) to offer supported hiring in their Digital Software Engineering Team. They are looking for a Senior Software Engineer Manager to apply for this role.

A successful returner candidate, who has had a career break of 18 months or more, will receive coaching support through the transition period from Career Returners. Your career break may have been for childcare, eldercare, relocation or other reasons. You may have been working on a small-scale basis to fit around other commitments or not done any paid work for a number of years.

Opportunities Available

BT is committed to the development of all its people – for them it is will over skill – if you have a passion for the field but only some of the skills below, they would still love to hear from you. BT is committed to flexible working and making a role work for the best individual.

The locations for this hybrid role (3 days a week in the office) are: London, Manchester, Leeds, Bristol or Birmingham.

In summary, a senior software engineering manager plays a pivotal role in guiding the digital transformation journey. Through their leadership, they facilitate the building of agile teams, the retirement of legacy applications, the adoption of new technologies, and the positioning of the organisation as a techco. The talent they cultivate and the strategies they implement are fundamental drivers of success in this transformative journey.

A senior software engineering manager is vital for organisations undergoing a digital transformation from a telco to a techco. They provide leadership, strategic vision, and technical expertise to drive the transformation. The manager builds agile and skilled engineering teams, enabling the organization to adapt to market demands and technological advancements quickly. They retire legacy applications, streamlining operations and freeing up resources for strategic initiatives and new technology adoption. The manager focuses on adopting new technologies, shaping the technology roadmap, and guiding decision-making to keep the organisation competitive. They attract and develop top talent, ensuring the team is equipped to drive innovation and meet transformation goals.

Aligning technology initiatives with business strategy is a key responsibility of the manager. They prioritise customer-centric approaches, leveraging data and user feedback to enhance product experiences. The manager also promotes speed and agility through agile methodologies and iterative development practices. Collaboration with technology partners and industry experts is encouraged to leverage external expertise and stay ahead of the competition. The manager fosters a culture of continuous learning and innovation, encouraging experimentation and embracing new technologies.

What you’ll be doing

  • Lead engineering teams critical to the organisation’s performance through the delivery of high-quality code within time and budget standards/requirements
  • Mentor, coach, and manage several teams to develop current and future team capabilities and ensure performance in delivering the most impactful features to both internal and external users of the BT team
  • Lead the team in adopting relevant new technologies, tools, methods and processes that progressively advance service capabilities to its different stakeholders
  • Ensure timely releases from teams by overseeing compliance with key release quality metrics
  • Operate as an SME within its own field of expertise, driving technical decisions, and technology choices and contributes to group-level discussion around architecture for a wide range of high-performance products, capabilities, and platforms, effectively balancing short-term impact with long-term transformation
  • Oversee the team in developing an ambitious and compelling technical roadmap to meet the needs of the business, engineering organisation and defined technology strategy
  • Oversee engineering and operational excellence initiatives, implementing metrics and processes for regular assessment and improvement through the implementation of processes and tools supporting multiple platforms
  • Ensure team standards of engineering and operational excellence are upheld, establishing metrics and processes for regular assessment and improvement through the creation and implementation of processes and tools supporting multiple platforms
  • Drive an engineering culture that supports innovation and creativity while delivering high-quality products with predictability and reliability
  • Build “best-in-class” engineering for services by ensuring that the services and the components are well-defined and modularised, secure, reliable, diagnosable, actively monitored and reusable
  • Lead the evaluation and implementation of high-quality tools and automation processes to support continuous delivery and developer productivity
  • Ensure the development and adoption of a DevOps mindset across the engineering teams
  • Lead the implementation of continuous improvement opportunities to improve the software engineering team processes


  • Agile Development | Expert
  • CI/CD | Advanced
  • Technology Strategy | Advanced
  • Software Development Lifecycle | Expert
  • Cloud Computing | Expert
  • AI & ML | Expert
  • Software Testing | Expert
  • Microservices | Expert
  • Change Management | Advanced
  • Culture Building | Advanced
  • Technology Governance | Advanced
  • Business Process Improvement | Advanced
  • Capability Building | Expert
  • Business Analysis | Advanced


  • Demonstrated Leadership: Ability to lead and inspire a team of software engineers, providing guidance, mentorship, and fostering a collaborative work environment
  • Technical Proficiency: Strong understanding of software engineering principles, development methodologies, and technologies relevant to the team’s projects
  • Project Management: Proven experience in managing complex software development projects, including planning, resource allocation, and timely delivery
  • Strategic Vision: Ability to align software engineering initiatives with broader organizational goals and drive the long-term technical roadmap for the team
  • People Management: Skilled in recruiting, hiring, and retaining top engineering talent, as well as managing performance, conducting regular feedback sessions, and career development planning
  • Cross-Functional Collaboration: Proven track record of effectively collaborating with product managers, designers, quality assurance teams, and other stakeholders to deliver high-quality software solutions
  • Agile Methodologies: Experience implementing and optimising Agile or similar development processes, fostering continuous improvement, and ensuring efficient execution
  • Risk Management: Ability to identify and mitigate technical risks, proactively address potential roadblocks, and make data-driven decisions to minimize project disruptions
  • Communication Skills: Excellent verbal and written communication skills to convey complex technical concepts to both technical and non-technical stakeholders, facilitating effective collaboration and understanding
  • Industry Awareness: Strong knowledge of industry trends, emerging technologies, and best practices in software engineering, keeping the team up-to-date and encouraging innovation


  • Competitive salary
  • 25 days annual leave (plus bank holidays)
  • 15% on target bonus
  • Company car cash allowance
  • Life Assurance
  • Pension scheme
  • Private Medical cover
  • Direct share scheme
  • 50% off EE mobile pay monthly or SIM only plans
  • Exclusive colleague discounts on our latest and greatest BT broadband packages
  • BT TV with TNT Sports and NOW Entertainment
  • 50% discount for friends and family on EE SIM Only plans & airtime element off a Flex Pay plan

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, they take pride in everything they do – and in the people who work there. They’re now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And they’re on a mission. Guided by their core values of Personal, Simple and Brilliant their goal is to help customers, communities and businesses overcome barriers and release their potential. So, if you’re interested in the power of potential, why not join them today and release yours?

BT’s mission is to break down the barriers of today to release the potential of tomorrow. Join them today and release yours. There are two things that they want to share with anyone considering joining them.

Firstly, they’ve got big ambitions for their colleagues and the future of the organisation. These include their vision that inclusion and accessibility drive every conversation they have and every decision they make. They want their workforce to fully represent the communities and customers they serve, because a diverse business is a better business. They value every colleague, their diversity and the contribution that they make. When they say you’re welcome at BT, they really mean it.

Secondly, the one thing the pandemic has taught them is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, they are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

You can read more here about what it’s like to work at BT

How to Apply

It’s easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don’t worry if you need to make changes – you’ll have the opportunity to review and edit your work on the final page.

Find out more about the role and apply using the link below:

Senior Software Engineering Manager

 ** IMPORTANT: In order to flag that you are a returner to the BT recruitment team, when you’re asked in the application process for ‘Source’ choose ‘Selected don’t apply to me’, then ‘Other’, then type ‘Career Returners’ **

Apply ASAP as applications are being reviewed on a rolling basis. Closing date is 15 February 2024.

For any questions, complete this form, including details of the role you’re interested in and that you are a career returner: Careers enquiries – Contact BT | BT Plc